Privacy Policy for TavoAutocity Shop

Effective Date: January 3, 2025

At TavoAutocity, your privacy is our top priority. This Privacy Policy describes how we collect, use, store, protect, and share your personal information when you use our website and services. By interacting with our site and making purchases, you consent to the practices outlined in this policy. Please read it carefully to understand how we treat your personal data.

1. Information We Collect

When you visit TavoAutocity, place an order, create an account, or interact with our website, we collect both personal and non-personal information to improve your shopping experience.

Personal Information

We collect personally identifiable information when you use our website to make purchases, register for an account, or contact customer service. The types of personal information we collect include:

  • Contact Information: This includes your full name, billing and shipping addresses, email address, and phone number. This information is necessary for processing your orders, delivering your purchases, and contacting you about order status, promotions, or important updates.

  • Payment Information: When you make a purchase, we collect payment details, such as your credit/debit card information or PayPal account. Payment processing is handled securely by third-party providers, and we do not store full payment details on our servers.

  • Account Information: If you create an account on our website, we collect your account details, including your username, password, and preferences. This helps streamline your future shopping experience and allows you to track orders, save payment information, and review past purchases.

  • Order Information: When you place an order, we collect information about the items you purchased, quantities, and your shipping preferences. This is necessary for processing and shipping your orders.

Non-Personal Information

In addition to personal information, we collect non-personal information that does not directly identify you but helps us understand website usage patterns:

  • Device and Browser Information: We collect data about your device, such as the type of browser and operating system you use to access our website, as well as your IP address. This information allows us to analyze website traffic and improve user experience.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (such as web beacons) to enhance your browsing experience and track your preferences. Cookies allow us to remember your login details, shopping cart contents, and product recommendations. You can control cookie settings through your browser, but disabling cookies may impact your ability to use some features of our website.

2. How We Use Your Information

The information we collect is used to provide you with a personalized, seamless shopping experience. Specifically, we use your data for the following purposes:

  • Order Processing: We use your personal and payment information to process and fulfill your orders, including verifying payment, packing, and shipping items to the correct address.

  • Customer Service: Your contact information allows us to communicate with you about your orders, respond to your inquiries, and provide assistance when needed.

  • Personalization: We use data such as your browsing and purchase history to personalize your shopping experience, recommend relevant products, and improve the overall design of our website.

  • Marketing: With your consent, we may send you marketing emails, promotions, discounts, and newsletters to keep you informed about our latest products and offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

  • Site Analytics and Improvement: Non-personal information, such as how you navigate our site, helps us analyze traffic patterns and optimize the website’s functionality. This allows us to deliver an improved shopping experience.

3. How We Protect Your Information

The security of your personal information is essential to us, and we implement various safeguards to ensure your data is protected:

  • Secure Transmission: We use SSL (Secure Socket Layer) encryption to protect your personal and payment data during transmission. SSL ensures that all sensitive information is securely encrypted, preventing unauthorized access.

  • Data Storage: Your personal data is stored on secure servers with access controls to prevent unauthorized personnel from accessing it. We use industry-standard security measures to protect the integrity and confidentiality of your data.

  • Payment Security: We do not store sensitive payment information such as credit card details. All payments are processed by trusted third-party payment processors who adhere to industry standards for security.

  • Access Controls: We restrict access to your personal information only to authorized personnel who need it to perform their duties, such as processing orders and providing customer support.

While we take strong measures to protect your data, no system is entirely immune to breaches. If we believe your personal information has been compromised, we will notify you promptly in accordance with applicable laws.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers for the following purposes:

  • Service Providers: We work with third-party companies to help process payments, fulfill orders, deliver packages, and send marketing communications. These partners are obligated to protect your privacy and only use your data for the services they provide.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as a subpoena, court order, or government investigation.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified via email or notice on our website if such a transfer occurs.

  • Advertisers: We may share non-personal, aggregated data with third-party advertisers to improve the relevancy of ads you see on our site or on other platforms. This data does not include personal identifiers, such as your name or contact details.

5. Your Rights and Choices

As a customer, you have control over your personal information. You can exercise the following rights:

  • Access to Information: You have the right to request access to the personal information we hold about you. If you would like to see or update your information, please contact us at info@tavoautocity.com.

  • Correct and Update: If you believe that any information we have is incorrect or outdated, you may request that it be updated or corrected.

  • Opt-out of Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in any email or by contacting us directly at info@tavoautocity.com.

  • Delete Your Account: You have the right to request the deletion of your account. We will delete your account and personal data, subject to any legal or contractual obligations we must fulfill.

  • Manage Cookies: You can configure your browser settings to manage or disable cookies. Please note that this may affect certain website functionalities, such as the shopping cart or user login.

6. Third-Party Links and External Websites

Our website may contain links to third-party websites, including social media platforms, partner stores, or affiliates. These external sites operate independently from TavoAutocity, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party site you visit to understand how they collect, use, and protect your data.

7. Cookies and Tracking Technologies

Cookies are small files that are stored on your device when you visit a website. We use cookies to enhance your shopping experience by remembering your preferences, shopping cart, and account details. Cookies also help us analyze website traffic and understand customer behavior.

Types of Cookies We Use:

  • Session Cookies: These cookies allow you to navigate our site and make purchases during a single session. They are deleted when you close your browser.

  • Persistent Cookies: These cookies stay on your device for a set period and help us remember your preferences for future visits. For example, they may remember your login details or the items in your shopping cart.

  • Third-Party Cookies: We use third-party cookies from analytics and advertising partners like Google Analytics to track website usage and serve you personalized ads. You can manage these cookies through your browser settings.

Managing Cookies:

You can manage cookie preferences by adjusting your browser settings. Most browsers allow you to block cookies or receive notifications when cookies are being sent. Please note that blocking cookies may impact your ability to use certain features of our site.

8. Children’s Privacy

TavoAutocity does not knowingly collect personal information from children under the age of 13. Our website and services are not directed toward children, and we do not intend to collect or solicit personal information from minors. If we become aware that we have inadvertently collected data from a child under the age of 13, we will take steps to delete such data as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will post the updated policy on this page and update the effective date accordingly. We encourage you to review this policy periodically to stay informed of any updates regarding the protection of your personal information.

10. Contact Us

If you have any questions, concerns, or requests related to your privacy or the information we hold about you, please contact us using the details below: